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Survey Reveals Worker Concerns on AI Chatbots

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sparksAI summary
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  • 52% of employed adults in the US are concerned about AI in the workplace
  • Users of AI chatbots anticipate varying impacts on future job opportunities
  • Common uses of AI chatbots include research and editing written content
360 summary
  • Only about 16 percent of workers are currently using AI at work, indicating a low adoption rate that may contribute to concerns about its impact on job opportunities.
  • Workers who use AI chatbots report that these technologies are not perceived as very or extremely helpful in improving work efficiency or quality, suggesting a disconnect between expectations and reality.
  • Despite demographic differences in AI use and attitudes, the prevailing feeling of worry about AI in the workplace is consistent across different age groups and income levels.
bostonglobe.combostonglobe.com
The Washington PostThe Washington Post
  • Employees are concerned that organizations may use AI as a justification for layoffs if the benefits of AI in increasing productivity are not clearly communicated.
  • Workers' anxiety about AI is exacerbated by a strained relationship with company leaders, leading to fears that AI will have negative consequences on their jobs.
  • Workers' attitudes towards AI are predicted to become more polarized based on their level of autonomy and power in decision-making regarding AI integration in their work.
bostonglobe.combostonglobe.com
The Washington PostThe Washington Post
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